What is your shipping policy?

We ship using the StarTrack network which has the following estimated delivery times:

  • AU Metro: Next Day Delivery- order before 12PM to receive the next day delivery
  • AU Express: 1 to 3 business days for Metro areas
  • AU Express: 4-7 business days for rural areas
  • International: 3-7 business days

Australia Domestic Shipping:

  • $9.95 or Free Over $99

New Zealand International Shipping:

  • $14.95 Standard Shipping or Free Over $150 

 

Important to note:

  1. Delivery times may vary during peak sale periods. Please allow an additional 2-4 business days on top of standard delivery times.

 

  1. Delivery services do not run on National Public Holidays.

 

  1. Shipping times are a guideline only and cannot be guaranteed based on possible courier delivery issues, or any other unforeseen or unavoidable external events (such as severe weather conditions) beyond the control of TNE.